Philippine Airlines (PAL) has selected IBS Software's cloud-based iCargo platform to replace its current cargo system, the airline and software provider have announced. The implementation is intended to extend iCargo's capabilities across PAL's domestic and international cargo operations.
Under the planned deployment, IBS Software will support PAL's modernisation programme with capabilities covering the airline's full range of business functions. iCargo is expected to handle cargo movements in both domestic and international operations, including international requirements such as customs reporting, duties and taxes settlement and regulatory compliance.
System scope
IBS Software said iCargo already supports carriers with the same combination of demands, providing the flexibility, scale and capabilities to manage domestic and international cargo operations. For PAL, the transition is intended to address key operational requirements including system performance and data analytics.
The platform is also expected to provide capabilities for faster shipment processing, greater reliability and end-to-end shipment visibility. According to the announcement, these functions are designed to reduce manual intervention and enable more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in the modernisation of the carrier's cargo business. He said that as PAL grows across its domestic and international network, it needs a system that increases visibility, improves operational efficiency and enables a better customer experience.
Siy added that PAL sees iCargo as a key enabler of its long-term cargo transformation strategy and of its ambition to build a stronger cargo business for the future.
Implementation focus
The announcement sets out the intended functional scope of the replacement but does not provide a timeline or quantified performance targets. It also does not detail migration steps or the number of operations that will move to the new platform.
The stated priorities centre on replacing the existing cargo system and applying iCargo's capabilities to both domestic and international operations. International compliance functions, including customs reporting and duties and taxes settlement, are part of the scope, alongside operational performance and data analytics.
For PAL, the project is positioned as part of a broader modernisation effort rather than a stand-alone technology change. The airline is seeking faster processing, more reliable cargo handling and greater visibility from end to end, while reducing manual work. Those outcomes are described as intended capabilities of the platform, not as results that have already been measured.
IBS Software's iCargo is already used by carriers with a similar mix of domestic and international requirements, according to the company. PAL's planned transition covers its full range of business functions, including the regulatory and operational requirements described in the announcement.